• Email Address - a specific email address
• Domain - an entire domain name
• SMTP Server - an SMTP server IP address

After modifying the type and address fields, click on the Modify Address button to update the blacklist entry. Clicking on the Cancel button will return you to Blacklist Maintenance without modifying the Blacklist entry.

This option is only available to System Level Administrators.

Honeypot email addresses can be entered in to detect Spam emails. A "fake" user can be created who should not receive any emails. If emails are sent to this fake user or domain, the emails are detected by PostalCare, then designated as Spam.

The Honeypot Maintenance window allows you to add, disable, modify or delete any entry on the list.

A Honeypot is an "fake" email address created to lure spammers into sending emails to this organization. The honeypot address is spread out on the internet by placing it in webpages and other methods for spammers to "harvest" the address.

Once the spammers send their spam to this organization to the honeypot address, they can be marked as a spammer forever.

This can reduce spam emails sent from major spammer offenders to valid email recipients within this organization.

You can add new entries, modify, delete or disable any entry on the list here.

Click on the Add a New Honeypot Entry button to add a new honeypot email address.

Clicking on the Create Printable Report icon will create a printable .RTF file of the Honeypot list.

The Address column displays the Honeypot email address for each record listed.

The honeypot address can be modified by clicking on the Modify icon in the Action column.

The Created column displays date and time that each Honeypot address was added to the list (created).

The Last Activity column displays the date and time of the last email processed that was addressed to each Honeypot address in the list.

The Count column displays the number of emails that were addressed to each Honeypot address listed.

Click on the Refresh button to refresh the current window and update any counts and statistics that are displayed.

Clicking on the Add a New Honeypot Entry button will open a new pop-up window titled Add Honeypot. A new Honeypot email address can then be added to the Honeypot list.

A Honeypot is an "fake" email address created to lure spammers into sending emails to this organization. The honeypot address is spread out on the internet by placing it in webpages and other methods for spammers to "harvest" the address. Once the spammers send their spam to this organization to the honeypot address, they can be marked as a spammer forever.

This can reduce spam emails sent from major spammer offenders to valid email recipients within this organization.

The Email Address field is where you type in the Honeypot email address that you want to add to the list.

Type in the email address to add as a Honeypot. The email address must be typed in a correct format for an email address. For Example:

[email protected]

The Email Address field is where you type in the Honeypot email address that you want to add to the list.

The email address displayed in the field can be modified by deleting it and typing in a new or corrected one. The email address must be typed in a correct format for an email address. For Example:

[email protected]

Attachment and File Type Maintenance allows you to:

• choose to allow emails with attachments to be delivered or not to all users
• choose to allow or block specific attachment file types from being delivered
• view, add, modify or disable entries in the attachment file type list

Click on the Create Printable Report icon inside the table heading to create a printable .RTF file of the Attachment File Types list.

14.1.1 Allowing Attachments

When attachments are allowed, a default attachment policy with the policy condition of Blocked File Types is activated. When PostalCare processes emails with attachments, it scans the list of attachment file types and allows attachment file types that are not blocked to be delivered, and blocks attachment file types that are set to be blocked.

When attachments are not allowed, emails with attachments are not allowed through PostalCare.

Select the radio button beside No or Yes to allow or disallow attachments. Then click on the Apply button. The window will refresh and the new setting will be saved. The default setting is to allow attachments.

14.1.2 Default Attachment File Types

As emails come in through PostalCare, new file types are detected and added to the list. These new file types can be modified and deleted. The default setting on the new file type is allowed.

If attachments are allowed (the setting at the top of the Attachments and File Types Maintenance window), PostalCare scans the list of attachment file types for ones marked as blocked. When an email containing a blocked attachment file type is processed, the specified action of the attachments policy is taken on the email. The default action of this policy can be modified in Policy Maintenance (select "Policies" in the main menu).

14.1.3 File Types List

[image of table heading here]

Click on the Refresh button at the top or bottom of the window to refresh the current window and update any counts and statistics that are displayed.

The list is displayed in alphabetical order. Any file type on the list with Default in the Created column cannot be deleted or modified. Only the Description field can be modified by clicking on the Modify icon in the Action column.

• The File Type column displays the actual extension of each file type listed. A file type is the format of a file indicated by its filename extension.
  
  
• The Description column displays the description of each file type entry in the list. The file type description can be modified (changed) by clicking on the Modify icon in the Action column for each file type.
  
  
• The Created column displays the date and time that each file type was added to the File Types list. A create date of Default means that the file type was installed by default in PostalCare as a known file type attachment. Default file types cannot be deleted from the File Types list.
  
  
• The Last Activity column displays the date and time of the last email to be processed that contained the attachment file type for each file type in the list. For example:
  
  If an email was processed by PostalCare that contained an attachment called sales_data.doc, the file type listed as doc will have the date and time updated in the Last Activity column.
  
  
• The Count column displays the number of emails processed by PostalCare that contained the specific attachment file type listed.
  
  
• The Action column contains the different options that can be used for each file type entry in the table. The action options are:
  
    Disable : Checking Disable will cause this record to be disabled instead of being deleted. This way the record can remain in the list but is inactive, as if it was not on the list at all.
  
  : Clicking on the Modify icon will open a window where details of the record can be modified and saved.
  
  : Clicking on the Delete icon will delete this record. A message will appear prompting you to confirm the deletion.
  
  Attachment file types added manually will display with the delete icon available in the Action column. These file types can be deleted from the list.
  
  Attachment file types that come configured in the PostalCare installation cannot be deleted. These are all file types known to contain viruses. No delete icon is displayed for these file types.
  
  
• The last row of the File Types table displays the Total Count of emails processed that contained an attachment file type in the list.

Clicking on the Add a New Attachment File Type button will open a new pop-up window entitled Add File Type. A file type is the format of a file indicated by its filename extension.

You can add a new file type (filename extension) in the Add File Type window, along with a description of the file type and whether you want to block this file type or not.

14.1.4.1 File Type

File Type: exe

Then proceed to the Description field to continue adding this new file type.

To cancel adding the new attachment file type at anytime, click on the Cancel button at the bottom of the window.