• SMTP Server: Good Email Count - Incoming
  
  This report displays the SMTP servers that have processed the most incoming emails by count. The count includes only emails that were successfully delivered.
  
  
• SMTP Server: Good Email Count - Outgoing
  
  This report displays the SMTP servers that have processed the most outgoing emails by count. The count includes only emails that were successfully delivered.
  
  
• SMTP Server: Good Email Count - Internal
  
  This report displays the SMTP servers that have processed the most internal emails by count. The count includes only emails that were successfully delivered.
  

• SMTP Server: Good Email Volume (KB)
  
  This report displays the SMTP servers that have processed the most incoming emails by volume. The volumes listed include only emails that were successfully delivered.
  
  
• SMTP Server: Good Email Volume (KB)
  
  This report displays the SMTP servers that have processed the most outgoing emails by volume. The volumes listed include only emails that were successfully delivered.
  
  
• SMTP Server: Good Email Volume (KB)
  
  This report displays the SMTP servers that have processed the most internal emails by volume. The volumes listed include only emails that were successfully delivered.
  

A Honeypot email address is a fake address put out on the Internet to lure spammers to send emails to. When the spammer sends an email to a Honeypot email address, they are added to the known spammer list (if that is the "action" chosen on the Honeypot policy at the System level). This prevents all spams from that particular sender from being delivered to any other email address within this organization.

The following information is displayed in the report:

• Address: the Honeypot email address
  
  
• Created: the date the Honeypot address was entered into PostalCare
  
  
• Last Activity: the date and time the last email was received at each Honeypot address
  
  
• Count: the number of emails each Honeypot address has received since the last time the statistics were reset (displayed in the report heading)
  
  
• Action: the ability to disable, modify or delete each Honeypot address record listed.
  

A Honeypot email address is a fake address put out on the Internet to lure spammers to send emails to. When the spammer sends an email to a Honeypot email address, they are added to the known spammer list (if that is the "action" chosen on the Honeypot policy at the System Administrator level). This prevents all spams from that particular sender from being delivered to any other email address within this organization.

The following information is displayed in the report:

• Address: the Honeypot email address
  
  
• Created: the date the Honeypot address was entered into PostalCare
  
  
• Last Activity: the date and time the last email was received at each Honeypot address
• Volume (KB): the volume (size) in KB of emails each Honeypot address has received since the last time the statistics were reset (displayed in the report heading)
  
  
• Action: the ability to disable, modify or delete each Honeypot address record listed.
  

The following information is displayed in the report:

• File Type: the actual file type extension
  
  
• Description: a description of the type of file
  
  
• Created: the date the file type was entered into PostalCare
  
  
• Last Activity: the date and time the last email containing the file type was received
  
  
• Count: the total number of each incoming attachment file type received
  
  
• Action: the ability to disable, modify or delete each file type listed. Default file types that come installed with PostalCare cannot be deleted. They are particularly bad file types that often contain viruses.
  

• PostalCare Receiver
• PostalCare SMTP Server
• PostalCare Forwarder
• Real SMTP Server
• PostalCare Handlers

The information displayed is used for PostalCare technical support purposes.

20.1.1 PostalCare Receiver Health

Table 20-1 PostalCare Receiver Health Statistics

Statistic	Description
Incoming Transactions/Sec	How fast email transactions are coming into the PostalCare server.
Processed Transactions/Sec	How fast email transactions are being processed. The total column displays the average number of transactions being processed per second.
Processed Email/Sec	How fast emails are being processed. The total column displays the average number of emails being processed per second.
Elapsed Time	How much time has elapsed (in seconds) from the last time the statistics were updated. The total column displays how long the PostalCare Receiver program has been running.
Processed Transactions	The number of transactions currently being processed. The total column displays the total number of transactions processed since the statistics were last reset.
Email	The number of emails currently being processed. The total column displays total number of emails processed since the statistics were last reset.
Spam	The number of spam emails currently being processed. The total column displays the total number of spam emails processed since statistics were last reset.
Blocked	The number of blocked emails currently being processed. The total column displays the total number of blocked emails processed since statistics were last reset.
Delivered	The number of emails currently being delivered. The total column displays the total number of delivered (good) emails processed since statistics were last reset.
Added to Pending	The number of transactions that are currently being passed on to the PostalCare Forwarder program for further processing. The total column displays the total number of transactions that have been passed to the forwarder since statistics were last reset.

Note: If the PostalCare Receiver program is not running, a message will be displayed in the table.

20.1.2 PostalCare SMTP Server Health Statistics

Table 20-2 PostalCare Receiver Health Statistics

Statistic	Description
Transactions Received	The current and total number of transactions received from the outside to the PostalCare SMTP server.
Timeouts	The current and total number of times that transactions were not received at the PostalCare SMTP server due to timeouts.
Socket Errors	The current and total number of transactions that received socket errors and were temporarily rejected.
Illegal Relays	The current and total number of transactions rejected for attempting to use this organization's SMTP server as an illegal relay.
Unrecognized Commands	The current and total number of transactions rejected because the transaction contained an invalid SMTP command.
Bad Command Sequences	The current and total number of transactions rejected due to incorrectly ordered command sequences from the sending SMTP server.
Blocked by DNSBL	The current and total number of transactions that were blocked by the DNS blocking feature in the PostalCare server (only if configured by the System Administrator). DNSBL is a domain name service based blocking service.
Transactions Completely Received	The current and total number of transactions received completely by the PostalCare SMTP server.
Transactions Pending	The current and total number of transactions received but not yet processed by the PostalCare SMTP server.
Max Receive Queues	The current and total number of transactions temporarily rejected because the retry queue has reached the maximum number allowed. Only a certain amount of transactions can be handled simultaneously.
Worker Threads Killed	For internal use only.
Listener Threads Killed	For internal use only.
No Sockets Available	The current and total time that no sockets were available when a transaction was sent to the real SMTP server. The transaction is then temporarily rejected.