PostalCare®
Administrator Reference Guide


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2.3 Division Administrator Main Menu

The main menu options available for Division Administrators are:

Table 2-2 Division Administrator Main Menu
Menu Option Link Functions
General Chapter 3 Displays statistics summary and other general PostalCare information
Statistics Chapter 4 Displays incoming, outgoing and internal email statistics
Change Level Chapter 7 Access to change login to maintain any access level in PostalCare
Email Query Chapter 8 Search the PostalCare database for specific email correspondents
Spammer Query Chapter 9 Search the list of known spammers for specific email addresses
Whitelist Chapter 11 Whitelist maintenance
Blacklist Chapter 12 Blacklist maintenance
Email Recipients Chapter 15 Maintain email recipients and users within the division
Groups Chapter 17 Maintain groups within the division
Organization Chapter 18 Displays the groups configured within the division with some maintenance options
Top Reports Chapter 19 Displays reports on the top statistics gathered by PostalCare
My Profile Chapter 21 Maintain your personal profile in PostalCare
Log Out Section 1.4 Log out of the PostalCare web interface

2.4 Group Administrator Main Menu

The main menu options available for Group Administrators are:

Table 2-3 Group Administrator Main Menu
Menu Option Link Functions
General Chapter 3 Displays statistics summary and general PostalCare information
Statistics Chapter 4 Displays incoming, outgoing and internal email statistics for the group
Change Level Chapter 7 Change login to any email recipient within the group
Email Query Chapter 8 Search the PostalCare database for specific email correspondents
Spammer Query Chapter 9 Search the list of known spammers for specific email addresses
Whitelist Chapter 11 Whitelist maintainence
Blacklist Chapter 12 Blacklist maintenance
Email Recipients Chapter 15 Maintain email recipients and users within the group
Top Reports Chapter 19 Displays reports on the top statistics gathered by PostalCare
My Profile Chapter 21 Access to maintain your personal profile in PostalCare
Log Out Section 1.4 Log out of the PostalCare web interface

2.5 User Level Main Menu

The main menu options available for those with User level access are:

Table 2-4 User Level Main Menu
Menu Option Link Functions
General Chapter 3 Displays quick statistics, license information and other general PostalCare information
Statistics Chapter 4 Displays incoming, outgoing and internal email statistics
Email Query Chapter 8 Search the PostalCare database for specific email correspondents
Spammer Query Chapter 9 Search the list of known spammers for specific email addresses
Whitelist Chapter 11 Whitelist maintenance
Blacklist Chapter 12 Blacklist maintenance
My Profile Chapter 21 Access to maintain your personal profile in PostalCare
Log Out Section 1.4 Log out of the PostalCare web interface


Chapter 3
General

3.1 General Overview

This chapter discusses the various options and information displayed in the General window.

For System Administrators the options are:

For Division and Group Administrators and PostalCare Users the options are:

3.2 General Window Display and Options

3.2.1 Quick Stats

The Quick Stats table displays the current processed email count for the level of user that is logged in. The purpose is to show the user very quickly what the latest spam statistics are. The statistics can be updated by clicking on the Refresh Quick Stats button at the bottom of the table.

Table 3-1 Quick Stats Statistics Displayed
Column Description
Timeframe Time period in which the corresponding statistics were gathered.
Emails Number of emails that PostalCare processed for the current user (or level, if Administrator) during the given time frame.
Spam (%) Count and percentage of emails processed that were designated as spam.
Delayed Spam (%) Count and percentage of spam emails that were filtered as a direct result of the Email Delivery Delay Interval setting

. .
Table 3-2 Quick Stats Time Frames
Row Description
This Hour Email count, spam count and percentage for the current hour.
Today Email count, spam count and percentage for the current day (starting at 12:00 AM)
This Week Email count, spam count and percentage for the current calendar week (starting Sunday)
This Month Email count, spam count and percentage for the current calendar month.
Cumulative Email count, spam count and percentage since the date and time that PostalCare was started, or when the statistics were last reset by the System Level Administrator.

The date and time during which the cumulative statistics have been gathered is displayed above the Refresh Quick Stats button in the table.

3.2.2 Detailed Statistics

Clicking on the Detailed Statistics button will open a new window entitled PostalCare Statistics.

The PostalCare Statistics window displays a detailed summary of:

The statistics displayed in each summary table are:

Note

If Incoming, Outgoing or Internal emails are not being filtered by PostalCare, no statistics are gathered and the summary will not be displayed.

The option to create a printable report is available in each summary table heading. A printable .RTF file of the report will be generated containing the latest statistics. Additionally, you can create a single printable report of all summaries displayed by clicking on the Create Full Report button at the top or bottom of the window.

See Chapter 4, PostalCare Statistics for more information.


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